Apr 02, 2020

Village of Hemingford helping customers with options to pay monthly bills

Posted Apr 02, 2020 5:36 PM

By Barb Straub, Village of Hemingford Administrator

The Village of Hemingford understands that COVID-19 is having an unprecedented disruptive effect on customer’s ability to pay monthly bills. Thus, the Village will not disconnect any customer for 60 days (subject to extension) under the following conditions:

The customer subject to the disconnection submits in writing a request to suspend the utility disconnection because of financial disruption to the customer’s personal or business income from COVID-19.

The customer shall indicate briefly the nature of the financial disruption such as:

-Loss of income from contracting COVID-19

-Loss of income from caring for family member that has COVID-19

-Temporary or permanent loss of employment due to COVID-19

-Income loss due to social distancing

-Loss of income from self-quarantine

-Other COVID-19 related reasons

Each request will be evaluated by the Village Administrator on a case by case basis.

The customer shall indicate in writing a willingness to commit to a payment plan for the unpaid utility bills.

The customer indicates that they understand that providing false information to a public utility is a violation of Neb. Rev. Stat. 28-901 and 28-909 and is punishable as a class 1 misdemeanor subject to one- year imprisonment or a fine of $1,000.

For more information please contact the Village Office at 308-487-3465