By City of Alliance
ALLIANCE, Neb. – The City of Alliance is urging residents to be cautious after receiving a report of a scammer calling a local customer and threatening to disconnect their electricity unless immediate payment was made.
The caller did not represent the City of Alliance.
The City reminds all residents of the following important information regarding legitimate utility contact:
1. If the City of Alliance contacts you about an account that is up for disconnection, the call will come from our official number: 308-313-2036.
2. City offices cannot accept payments over the phone. The only way to make a payment by phone is by calling Payment Service Network (PSN) directly.
Any caller demanding immediate payment, requesting personal financial information, or threatening disconnection should be considered suspicious.
Residents who receive a call of this nature should hang up immediately and contact the City of Alliance Utility Office at 308-762-5075 to verify the status of their account.
The City of Alliance encourages everyone to stay vigilant and report any suspicious activity.
If you have any questions, please call the Utility Department at (308) 762-5075.